I am probably the last person to give advice being new here, but I have successfully raised Dubia now for about a year. It was slow going at first, and now I have tons of them. I keep mine in a dark tub with a screen cut in the top. I hardly ever disturb them, except to feed and water and spray. I only go in when I have to, as it upsets the females. My Madagascar's abort if they get to riled up or upset. I have a small amount of substrate in my tub, a little mulch is all, and a fine layer of coco fiber and sphagnum moss in the corner to keep it moist. They have cardboard boxes, branches, tubes, anything I can think of to toss in the tub for them to hide in. I give mine veggies every day.. and romaine lettuce is a favorite. They love carrots too, almost everything I toss in there, they eat. They love wheat bread. Just watch the mold.
They like to be kept in tight places, so maybe your bin is too big, and they are not comfy in there.
Just a few ideas.. Hope it helps.