Unfortunately this is most of the guys in the business. They would not know the differance between a oriental cockroach and a ground beetle if their job depended on it.....because it doesn’t. No matter what words they use, pest control uses cookie cutter approaches. There are only a few molds, roach baiting, crack and crevice, spot treatment sprays....yeah that’s it. One sprayer in his truck with what ever concentrate his boss could find on sale. He is not mixing up something special for your individual problem. This is an entry level job. You take a certification test and they hand you a sprayer, some glue boards, roach, ant and mice bait and an aerosol can or two. Now some of us are unique. I have 5 years of college biology degree education (yeah I’m 18 hours short if non related courses) and I use that along with my personal research to help people reduce and maybe eradicate true pest problems. If you are seeing woodroaches, I don’t care. Turn off the porch light. Never seen a female parcoblatta in a house. Asian lady beetles or brown stink bug? Leave them alone they just want to rest in the corner until spring. Carpet beetles on your boxspring? Vacuum up the cat hair. Other pet peeves, “we have a wasp in a newborn room window come spray room and ceiling in the NICU immediately. What!?! They were quite mad when I came in with my IPM-HED. Integrated Pest Management Hymenoptera Erradication Device...or fly swatter. Or perhaps the restaurant that wants you to “bomb” for their “gnat” problem. Then you take pictures of all the food, fruit, trash, refuse, leaking disposals and other filth pushed under the sinks by the help. Tell them it’s a sanitation problem and hand them a bill. Yeah it was a rough week at work lol. You get some wild looks when walker over and pick up a jumping spider and throw it out the door. I carry a pill bottle in my pocket to collect all the innocent “occasional invaders” I find. Really you label a lone spider or pillbug an occasional invader? What in the crap kind of invading is a Rolly Polly going to do at room temp and 40% humidity? For you guys that don’t speak normal talk, woodroach= Parcoblatta, carpet beetle=Dermestids and rolly Polly= Isopods...wasp....I think you got it....hahaha. (Sorry I got tired of the common name/scientific name trolls on arachnoboards)