POSITIVE!
I've acquired several species from Orin. Heterophrynus batesii, Paraphrynus mexicanus, Porcellio dilatatus, and Schultesia lampyridiformis. The only problems that occurred were when one of the Heterophrynus batesii engaged in ecdysis during shipment and didn't survive.
The only other issue was during my second order, when acquiring some second instar Phrynus barbadensis, they proved far too sensitive to temperature fluctuations and didn't survive shipment. I had ordered eight but he sent nine, giving me the extra.
He displayed immense care for the animals, in both instances, upon informing him of the losses... He gave me a credit balance for the losses. We both learned valuable lessons about the sensitivity of Phrynus barbadensis, albeit at tragic consequence. This shipment occurred during November 2013.
Orin is a great guy! He is very quick to reply, answers any questions, and is one hundred percent honest.
I'll be doing much more business with him!